Incident Response
Every second counts when it comes to incident response. That’s why we handle every incident with speed and efficiency, utilizing our expertise and cutting-edge tools to quickly contain and investigate any potential damage. With our incident response service, you can be assured that your business will be back up and running as soon as possible, with minimal disruption to your operations.
By leveraging the power of SOAR platform, and the knowledge and expertise of our incident responders, together with a well-established incident response plan our SOC can utilize all technological components in place to mitigate any threat from initial detection and assessment to triage, containment and final resolution.
With these SOC services in place, your company will be better equipped to detect, prevent, and respond to cyber security threats.
Frequently Asked Questions
Incident Response is the structured process of containing, investigating and resolving a cybersecurity incident while minimizing disruption to business operations. It covers the actions required from the moment a threat is confirmed through containment, remediation and recovery.
Lancom supports organizations throughout this process, helping security and IT teams understand the scope of the incident, reduce its impact and restore affected systems in a controlled way.
The incident is first assessed to determine its severity, scope and potential business impact. Security teams then investigate the affected systems, identify indicators of compromise and apply the appropriate containment measures to prevent the threat from spreading.
Once the incident is under control, remediation and recovery actions are carried out to restore normal operations and reduce the likelihood of the same issue recurring.
A predefined Incident Response plan helps organizations act quickly and consistently during a cyber incident. Clear procedures, responsibilities and escalation paths allow technical and management teams to coordinate more effectively when time is critical.
A well-prepared response process can reduce downtime, limit data loss and operational disruption, and help organizations make better decisions throughout the incident lifecycle.
Yes. Incident Response can support incidents affecting cloud platforms, networks, servers and data center infrastructure, depending on the scope and nature of the event.
Lancom combines cybersecurity expertise with its Cloud, Telecom and Data Center infrastructure in Greece. This ecosystem includes Balkan Gate Thessaloniki, its Tier III, carrier-neutral data center in Northern Greece, allowing organizations to integrate security, connectivity, cloud infrastructure and business continuity within a broader technology environment.